We ship fish out Monday, Tuesday, Wednesday or sometimes Thursday (depending on your location) - whichever comes first. In most cases, we do NOT ship, Friday or Weekends. You will receive a tracking number by email from us when your fish has been packed and prepared for shipment. Then, you can track your fish on the web and know an estimated arrival day. We package them with pure oxygen and pack them in insulated boxes. It is best to have someone home when the fish arrives, so that your package does not sit outside your door in the hot or cold weather.
Please remember that the delivery of your order is the responsibility of the shipping carrier (USPS, Fed Ex, and UPS ) Once a package leaves our fulfillment center, you must reach out directly to the shipping carrier selected during checkout to resolve delivery issues. You should have your tracking number ready when reaching out to the shipping carrier.