Premium Goldfish

All live fish are packaged in thick plastic shipping bags. The bags are filled with pure bottled oxygen and water treated in methylene blue as an extra precaution. The bags are tightly secured with a rubber band, and then placed into a sturdy corrugated cardboard. The box is insulated with Styrofoam on all sides to maintain temperature and minimal movement. Then it's sealed with packaging tape and is set to ship.Yes, it is safe. Although there is always inherent stress to the fish as a result of the shipping process, the stress is minimal and the risk to the health of the fish is very low. Over 98% of all fish we ship ultimately arrive at their destination healthy and ready for their new home.  

We do have a brick and mortar store located at 139 Roosevelt Ave, National City, CA 91950. We are open to our retail customers as well as walk-ins. 

Yes, even though most of the fish we have are usually listed on our website. We do occasionally have fish in stock that haven't been listed yet. If there is something in particular you are looking for that is not listed, we can try and import that fish for you.

The transit time varies on the shipping service you selected. Please remember that the delivery of your order is the responsibility of the shipping carrier (USPS, Fed Ex, UPS). 

Once a package leaves our fulfillment center, you must reach out directly to the shipping carrier selected during checkout to resolve delivery issues. You should have your tracking number ready when reaching out to the shipping carrier.

"Overnight shipping" refers only to the method by which the package carrier will deliver your fish. It does not mean that we will ship your fish the same day or even necessarily the next day after you order. We still cannot ship certain days regardless of when you order. Purging the fishes prior to shipping must be factored in. 

We offer US Priority mail, Fed Ex, UPS, and Southwest Air Cargo

Orders must be canceled within 12 hours of the original order to receive a full refund. 

After the 12 hour period has passed, ALL SALES ARE FINAL. Any refunds may be charged a 30% restocking fee to offset non-refundable service charges and holding a fish that might otherwise have been sold to someone else. Full credit will be given to be used towards future purchases. Refunds may take up to one week to be issued.